When you place an order, request e-mail updates, request a catalog, or participate in a survey, we may ask for some or all of the following: your name, address, phone number and e-mail address. When placing an order, we may ask for credit card information. We maintain a record of your purchases. If you ship your order to an address different from your billing address, we will ask you to enter the Ship To name and address. Your information is used to process and deliver your order to the address you request. Your payment information allows us to bill your credit card company. If we have any questions regarding your order, we will contact you by phone or e-mail.

If you make a purchase, we may send you information and updates about new products, special sales and promotions. We use both e-mail and postal addresses to share information with our customers. We may use testimonials from our customers in printed material or on our website, but only when we have express permission to do so. Testimonials come from customer comments sent or e-mailed directly to us.

Periodically we provide aggregate, statistical information about consumers and sales on our website and site shopping information. These statistics are used in communications, such as our annual report, and do not identify individuals.

Vital Solutions of America may use a third-party service provider to serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, e-mail address, or any personally identifying information about the user.

If you wish to be taken off our e-mail list, or receive fewer emails, please let us know by e-mailing customerservice@vsoa4life.com with your request.

Security

At Vital Solutions of America, we use a variety of current technologies and processes to protect your personal and financial information. We use encryption technology to ensure the secure transmission of any personal information you provide to us while using vsoa4life.com. The ordering area of our site is protected this way and is referred to as "secure."

All transactions at our site are conducted using Secure Sockets Layer (SSL) encryption. This highly sophisticated system scrambles your financial data as it travels from your computer to our website, making it useless to anyone but vsoa4life.com.

If an unauthorized purchase occurs, we will cover any liability imposed on you by your bank or credit card company, up to $50, in the unlikely event that your card is used without your authorization at vsoa4.ife.com. We will also do whatever we can to help resolve the situation. The Fair Credit Billing Act requires your bank or credit card company to hold you responsible for no more than $50 of unauthorized or fraudulent charges on a credit card. Most debit card issuers voluntarily adopt the same liability limitations as credit card issuers, but you may want to check with your bank to make sure. Remember: if unauthorized use of your credit or debit card does occur, it is your responsibility to notify your card provider as stated in your agreement with them.